Befitting her traditional sweets business, Chitose is usually dressed in a maroon kimono, with her slightly faded purple hair styled short.
Chitose is often depicted as an aloof elderly lady who rarely trusts anyone, even to the point that the friendly Shiori Shinomiya sometimes hesitates in meeting her directly. She also tends to treat outsiders rudely, especially if they are associated with Ushimatsu in any way. Somehow, her grudge against Ushimatsu goes to such a point where she would devise ways to humiliate him.
Chitose was one of the first people who saw Yoshino Koharu after being chosen as the next monarch of the Chupakabura Kingdom. However, their first meeting was when Yoshino was interviewing the townsfolk about Manoyama. Here, she snubbed the reigning queen and telling her to "come back yesterday". Yoshino would later discover Chitose's conflict with Ushimatsu, albeit indirectly, after learning about the history of Manoyama. During the Regional Mascot Contest, Chitose caught wind of Ushimatsu's logistics problem and decided to humiliate him by suggesting the Kabura Kid costume to be worn as a replacement to the Chupakabura costume whose head went missing during the contest. Ushimatsu was forced to wear the Kabura Kid head over the Chupakabura costume due to the mixup, but Yoshino Koharu managed to turn the situation around through her speech.